Dearest Bloggers,
As we continue to migrate more and more folks over to the new version
of Blogger, I'd like to make sure we're being as efficient as we can be
in this Help Group. As such, I'm proposing a few guidelines for when
you'd like to post a problem to the group, so you can help us help you:
1. First and foremost, ALWAYS GIVE YOUR BLOG'S URL!!!!!! In addition,
it's always helpful to post as much information as you can - a specific
error message, the version of Blogger you're using, a full description
of the problem, etc.
2. Look around first. Browse previous threads in the group, check out
Blogger Help ( http://help.blogger.com ), and do your research.
3. Chances are, someone else is experiencing the problem you are, so
make your post to the thread that is already discussing what you'd like
to discuss (it'd be great if all users on one thread are experiencing
the same symptoms). That helps us keep track of the various issues and
know the scale of each problem.
4. Don't post your problem to every thread you find - it just clutters
the group and makes things harder to sift through, which makes my
response time lag even more :)
5. If you're utilizing the the Help Group as well as writing in to The
Blogger Team, let me know when I post a response to you. That way we
can prevent sending you multiple answers and instead spend our time
helping other folks.
Just a few suggestions but, if you follow them, it'd make a world of
difference in our favorite Blogger Help Group :)
Thanks!
Jordan
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